MAKO STORE | FAQ
Free shipping in Europe

FAQ

 

1.  How quick will my delivery arrive?

Once you have placed your order it takes us between 24 hours to 3 working days to dispatch. Orders placed after Friday 10 am, Saturday, Sunday and holidays will be processed on the next working day.

 

2.  I have seen your bag in the newspaper/at my friends. Unfortunately they are not available in your store anymore. When will they be back?

MAKO-STORE.com creates 2 collections over a year. There is a possibilty that the chosen product has already been sold out. You can always write to us to make sure if the product will appear again in our store at info@mako-store.com

 

3.  Can I return the product if it did not reach my expectations?

Yes, you have 14 days to return the product from the date of delivery. The bag can not have any marks or signs of usage and must be in its original packaging. A proof of purchase is necessary. 

 

4.  I would like to order 2 bags, how much will I pay for a delivery? 

There are no additional fees for buying multiple items. Delivery cost does not relay from the amount of purchase. If you pay online prior to delivery the courier service it is free. 

 

5.  What is the period of the warranty?

Each of our products in store include 24 months warranty. If you are returning a product please send a proof of purchase and explanation. 

 

6.  Is every bag made of leather?

Every bag available from MAKO-STORE.com is crafted of the highest quality italian leather.